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Five Tips for Improving Employee Retention

Using these five simple tips to improve employee retention will help you save time and money in recruiting. Discover how a top-notch supported-employment agency will do much of the work for you – at no cost to you or the employee. (Fees are paid by long-standing government programs designed specifically for this purpose.)

Hire the right candidate the first time.
An effective agency that provides supported employment to people with barriers to employment does its homework by getting to know you, learning your work culture and environment, and then communicating that to job candidates. Successful employment specialists establish open, honest communication with you to enable them to recommend candidates that are well-suited for your organization. The key to successful long-term, employees is making a good fit at the beginning.
Provide the candidate with the proper training.
During the candidates' coaching periods, quality agencies emphasize the importance of soft skills such as promptness, communication, and teamwork, in addition to hard skills. These agencies coach and train new employees systematically and consistently to implement structure on their jobs
Carve out new entry-level positions.
Where possible, selected tasks may be taken from other employees and used to create new entry-level jobs. This frees established employees to work more efficiently at their own skill levels.
Offer follow-along services.
Job coaches at the best agencies continue as resources to employers - to answer questions and address concerns, including disability-related questions. The best organizations offer coworker training on a formal and/or informal basis. These tools and services are proven time-saving and cost-effective measures for managers and supervisors.
Improve social capital.
Using a great supported-employment agency has a positive effect on the social capital of your workplace and increases the productivity of your other employees.

"It's a positive experience working with employees who have disabilities," says one business owner. "Coworkers and customers appreciate management for helping supported employees earn a living."

Experience proves that supported employees tend to value deeply the importance of work in their lives. They also develop great pride in what they do and become loyal employees. This provides you, the employer, with long-term benefits. Coworkers also learn to value their jobs more. They see the extra effort that supported employees go to each day in preparing for work, finding transportation, and dealing with barriers. That helps the coworkers adopt a positive outlook concerning their own situations.

Even if you've already tried hiring a supported candidate and it didn't work the first time, it's worth trying again. Only this time, use an agency with a proven track record of excellence.

One office manager used the services of Mainstay in Seattle, Washington, to hire a supported employee. She reports that her office thoroughly enjoys having the employee as part of the office team. "Mainstay's job coach has been an excellent source for support," the manager said. "Whenever a new job needs to be done, the job coach is available to help in any kind of training that may be needed. [This employee] is a wonderful gem to have, and Mainstay has been a wonderful backbone of support in her position here at our office."

Contact an employment specialist at Mainstay to discover how you can improve retention with help from an experienced supported-employment agency.



"It's a positive experience working with employees who have disabilities," says one business owner. "Coworkers and customers appreciate management for helping supported employees earn a living."

~ Business Owner

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